FAQ: questions from the playroom floor
The questions we hear most, sorted by toy.
Castle tent
Does the tent come with lights?
Yes, a 9.8 ft strand of 30 warm starlights is in the box.
How long does setup take?
A few minutes: unfold the base, slot in the poles, add the roof and tie back the curtains.
Can I wash it?
Wipe the fabric with a damp cloth; do not machine wash.
Pop beads
Do pop beads need string?
No. Each bead snaps into the next.
Can I mix the 550 and 850 sets?
Yes, the fittings are the same size.
Are they safe for a two-year-old?
They are made for ages 3 and up because the beads are small.
Playpens
How tall are the walls?
27 inches on both sizes.
Does it fold flat in one move?
No, it is a screw-together steel frame for extra stability; it packs into its carry bag in pieces.
Is a mat included?
No, add a foam mat on hard floors.
Orders
Where do I order?
Every buy button opens our partner store, which handles payment, delivery and returns.
Who answers questions about the toy?
We do — write to us at [email protected].